5
1
10
Customer service :
Cara Efektif memuaskan pelanggan
YOETI, Oka A.
Additional Author
mixed material
9794084417
Jakarta
Pradnya Paramita
2005
Tours & Travel management
YOETI, Oka A.
Additional Author
mixed material
9794080861
Jakarta
Pradnya Paramita
2001
Guiding system suatu pengantar prktis
YOETI, Oka A.
Additional Author
mixed material
9794082775
Jakarta
Pradnya Paramita
2000
Perencanaan & pengembangan pariwisata
YOETI, Oka A
Additional Author
mixed material
9794083933
Jakarta
Pradnya Paramita
1997
Manajemen pemasaran Hotel
YOETI, Oka A.
Additional Author
mixed material
Jakarta
Perca
2003