Gaya APA
TJIPTONO, Fandy. (2009).
Service management = mewujudkan kelayanan prima .
Jogja:
Andi.
Gaya Chicago
TJIPTONO, Fandy.
Service management = mewujudkan kelayanan prima.
Jogja:
Andi,
2009.
Text.
Gaya MLA
TJIPTONO, Fandy.
Service management = mewujudkan kelayanan prima.
Jogja:
Andi,
2009.
Text.
Gaya Turabian
TJIPTONO, Fandy.
Service management = mewujudkan kelayanan prima.
Jogja:
Andi,
2009.
Print.